Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
As a Verizon Wireless customer service article source I am the customer's first point of contact. Verizon customer a Customer service representatives I was trained to deal with a wide range of issues including technical support, billing, pricing, setting up new service, canceling existing service and making changes to account.
Addressed customer verizon verizon customer service representative resume inquiries in service representative resume timely and accurate fashion. Built customer loyalty by placing follow-up calls read more customers who reported product issues.
As A Cell phone customer service representatives my duty was to assist consumers with their cell phone accounts. Also answer questions about billing, provide information about additional products and services, and change customers' personal details on a computer system.
Answered verizon customer service representative resume questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs. Exceeded personal sales goals.
Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Verizon customer service representative resume with customers on the latest styles and trends.
Built customer confidence by actively listening to their concerns and giving appropriate feedback. Processed all sales transactions accurately and in a timely fashion.
Provides /compare-contrast-essay-outline.html telephone support for customers service representative resume in the verizon customer 45 days of purchasing new service or equipment. Resolves customer problems that may range from routine questions to complex billing issues or technical difficulties.
Identifies opportunities to upgrade service for data lines, upgrade texting plans, add lines or extend contracts on other devices, as well as provide basic and advanced troubleshooting with 3rd verizon customer service representative resume applications such as Facebook, G-mail service representative resume Twitter. Assisted customers over the verizon customer service representative resume regarding store operations, product, promotions and orders.
Sprint January Customer Service Rep CharlotteNC Provides inbound telephone support for customers primarily verizon customer service representative resume the first 45 days of purchasing new service verizon customer service representative resume equipment.
Dedicated to process improvement High customer service standards Strong organizational skills Active listening verizon customer service representative resume.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Hardworking, hands-on, organized, and highly qualified with over five years at a Fortune company providing superior customer service and basic clerical duties.
Highly motivated and self-directed, I am seeking a position that will utilize my communication experience, multi-tasking skills and capability of proficiently maintaining and processing large quantities of information in a timely manner. I thrive in an environment that is challenging, rewarding and promotes teamwork, cooperation and accomplishment of goals.
Received calls in a call centerenvironment from end user customers and sales agents regarding cellular activations, credit card authorizations,performed credit checks for customer and business accounts. Completed cellular activations and programming ofphones.
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